Privacy Notice

Who we are

This Privacy Notice is provided by Ali Karakaya, the seller of Bass Fretboard Trainer (the "Service"). Ali Karakaya is the data controller for the personal data collected through the Service, unless otherwise stated below.

What personal data we collect

We may collect the following categories of personal data:

• Contact information: name and email address, if you create an account or contact support.
• Account data: login credentials, profile information, and any data you save within the Service.
• Usage data: pages visited, features used, session duration, and device/browser information.
• Technical data: IP address, browser type, operating system, and crash or error reports.
• Support messages: content of communications with our support team.

How we use your data

We use your personal data for the following purposes:

• To provide and maintain the Service (contract performance).
• To authenticate your account and secure the Service.
• To provide customer support and respond to inquiries.
• To improve the Service, diagnose errors, and understand usage.
• To send essential service-related updates (not marketing).
• To comply with legal obligations.

Legal basis for processing

We process personal data based on: (a) the need to perform a contract with you; (b) our legitimate interests in operating and improving the Service, where these do not override your rights; (c) compliance with legal obligations; and (d) your consent, where explicitly requested.

Who we share data with

We may share personal data with the following categories of recipients:

• Service providers: hosting, analytics, and customer support tools that help us run the Service.
• Professional advisers: legal, accounting, or other advisers where required.
• Authorities: when required by law or to protect our rights and users.

Data retention

We keep your personal data for as long as necessary to provide the Service, fulfill the purposes described in this notice, and comply with legal obligations. When data is no longer needed, we delete or anonymize it.

Your rights

Depending on your location, you may have rights including: access, rectification, erasure, restriction of processing, data portability, and objection to processing. You may also withdraw consent where processing is based on consent. To exercise your rights, contact us using the details provided in the Service.

Security

We apply appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and secure hosting. No online service is completely secure, and we cannot guarantee absolute security.

Cookies and analytics

The Service may use essential cookies to keep you signed in and maintain basic functionality. If analytics or performance cookies are used, they are limited to understanding and improving the Service. You can manage cookie preferences through your browser settings.

International transfers

Some of our service providers may process data outside your country of residence. Where such transfers occur, we rely on appropriate safeguards, such as standard contractual clauses or adequacy decisions, to protect your data.

Changes to this notice

We may update this Privacy Notice from time to time. The updated version will be posted on this page with a revised date. Continued use of the Service after changes means you accept the updated notice.

Contact

For privacy questions or to exercise your rights, contact Ali Karakaya through the channels provided on the Service.